Got A Question?
Find the answer to your question in our FAQs. If you still have questions, contact us via the details below.
Frequently Asked Questions
We offer made-to-measure glass well covers and frames for both indoor and outdoor wells.
This all depends on the required use case, i.e. if it is being walked on or driven on. We always work to structural calculations to ensure that you receive the correct thickness of glass for your use case.
We offer fitting guides and advice to allow you to fit your glass without the need for costly specialist fitters.
Our standard lead time is 4-6 weeks.
We take great care in packaging our products to prevent damage. However, if your glass arrives broken or damaged, just let us know at the point of delivery, and we’ll arrange a free replacement or refund.
This all depends on the required use case, i.e. if it is being walked on or driven on. We always work to structural calculations to ensure that you receive the correct thickness of glass for your use case.
Still Got A Question?
Get In Touch!
Need help with an order? We are here to assist.
To speed up your response, please use only one contact method.
Support Hours: Mon–Fri, 9:00 AM – 3:30 PM
WhatsApp: Click here to chat on WhatsApp.
Message us 24/7! We will reply during support hours.
Email: info@wellglass.co.uk
We typically reply within one working day.
Phone: 0330 223 7743
Available Mon–Fri, 9am–5:00pm.
Warehouse & Dispatch
Our team ships orders Mon–Fri, 8am–5pm.
Know Your Glass Size? Order Your Well Glass Now
Bring the history of your property to life with a bespoke glass well cover
